Hope Mobility Kenya

Collection of Information

Hope Mobility Kenya does not collect personal information without your knowledge. When you register or use our services, we may ask you to provide personal information that is necessary to deliver those services.

Full name and contact details (phone number, email address)
Physical address for device delivery and service purposes
Medical or disability information relevant to mobility device selection
National ID or NCPWD registration number where applicable
Device preferences and service request details

No Sharing of Personal Information

Hope Mobility Kenya will not sell, rent, or lease your personal information to other organisations or companies. We assure you that the identity of all our users will be kept confidential. Use of your information will be limited to the internal purposes of Hope Mobility Kenya and only to further the organisation's activities and mission of empowering people with disabilities through accessible mobility solutions.

Awareness

Hope Mobility Kenya provides this Privacy Policy to make you aware of how we handle your data, and to inform you of the ways in which your information is used. We also provide you with the opportunity to have your personal data removed from our records if you wish to do so.

Use of Cookies

Hope Mobility Kenya uses cookies for the purpose of providing general internal and user analytics. We use this information to improve our application and services, and we do not share or sell this data to third parties. You may adjust your browser settings to refuse cookies, though this may affect the functionality of the app.

How Information is Used

Hope Mobility Kenya uses your information to understand your needs, provide you with better services, and keep you updated on our activities and programmes. We use the information you provide to process service requests, assign mobility devices, and improve the quality of our services.

Security

Our application uses SSL/TLS encryption to protect sensitive data transmissions. All passwords are stored using industry-standard hashing algorithms and are never stored in plain text. We restrict access to your personally identifying information to authorised Hope Mobility Kenya staff who need it to operate, develop, or improve our services.

Links to Other Sites

We may provide links or references to other websites from our application. Such links should not be seen as an endorsement, approval, or agreement with any information found at those sites. Hope Mobility Kenya is not responsible for the content or privacy practices of any third-party sites linked from our application.

Your Rights and Data Removal

You have the right to access, correct, or request deletion of your personal data at any time. To exercise these rights, or if you wish to be removed from our records, please contact us using the details below.